My Account

On the My Account tab you can update your password, view regional settings, as well as contact information. Some account settings can only be updated by a user with the Administrator role.

To view an example of the My Account tab, hover your mouse over the image.

My Account Settings

The table below describes the My Account tab settings.

Section	Field	Notes
Security	Username	Typically, your user name is your email address. To update, click in the field, enter a new user name, and then click Save.
	Password	To update, click in the field, enter a new password, and then click Save. Your password must include at least 1 uppercase letter, 1 lowercase letter, 1 number, 1 special character. Password length must be no less than 8 characters and no greater than 25 characters.
	Security Groups	If your Virgo subscription includes the Security Groups feature, displays any security groups you are a member of.
Regional Settings	Export Encoding	A user with the Administrator role can specify the character encoding for .CSV export reports.
	Export Delimiter	A user with the Administrator role can specify the delimiter type for .CSV export reports.
	Export Timezone	A user with the Administrator role can specify the timezone for .CSV export reports. NOTE: In Virgo the date and time displays in the time zone of the user's device.
Contact Information	Various	Click the Privacy link to display the Access Terms of Use & Privacy Policy. TIP: The Virgo login screen also includes a Privacy link to the Access Terms of Use & Privacy Policy. To update, click in a field, enter information, and then click Save.